Incident Overview Diagram





An out-of-the-box workflow of an Incident consists of these steps:

  • Report        
  • Scope Sections
  • Investigate        
  • Approval        
  • Verify
  • Closed

Incident Form Sections

  1. Basic Details Section


Fields

Field Explanation

Number

  • Automatically generated with the following format : HSEXXXX where XXXX is the next sequential number and YY is the current year.

Type

  • Allow selection from ‘Environment’, ‘Fire’, ‘Injury / Illness’, ‘Near Miss’, ‘Natural Disaster’, ‘Vehicle / Traffic’, ‘Security’ and ‘Other’. To be set by default with ‘Injury / Illness’ when a new record is created.

Site/Facility

  • Allow selection from
    • Adelaide Office
    • Adelaide Warehouse
    • Brisbane Office
    • Brisbane Warehouse
    • Hobart Office
    • Hobart Warehouse
    • Melbourne Office
    • Melbourne Warehouse
    • Newcastle Office
    • Newcastle Warehouse
    • Perth Office
    • Perth Warehouse
    • Sydney Office
    • Sydney Warehouse
    • Townsville Office
    • Townsville  Warehouse

Incident Date and Time

  • Allow selection of a date and time. 

  • To be set by default with the current date and time.

Incident Title

  • Allow free text entry.
  • Mandatory field.

Locations where event occurred

  • Allow free text entry.

Detailed Description of Incident

  • Allow free text entry.

What task was being performed at that time?

Allow free text entry.  Only shown when Incident Type = Other

Was the activity part of normal duties?

Allow Selection from Yes or No. Only shown when Incident Type = Other

Were any Hazards identified during the course of incident?

Allow Selection from Yes or No. Only shown when Incident Type = Other

What immediate or temporary controls where implemented at the time?

Allow free text entry.  Only shown when Incident Type = Other

Did the incident cause damage to property?

Allow Selection from Yes or No. Only shown when Incident Type = Other

Was there any additional damage or loss?

Allow Selection from Yes or No. Only shown when Incident Type = Other

Did this situation have the potential to harm the environment?

Allow Selection from Yes or No. Only shown when Incident Type = Other

Did this situation have the potential to harm other employees?

Allow Selection from Yes or No. Only shown when Incident Type = Other

Was there any witness to the incident?

Allow Selection from Yes or No.

Are there security cameras at the site?

Allow selection from Yes or No. If ‘Was there any witness to the incident’, selected as Yes then this field will be visible.

Was the incident recorded and retained on the video?

Allow selection from Yes or No. If ‘Are there security cameras at the site?’, selected as Yes then this field will be visible.

Video Attachment

Allow file selection. If ‘Was the incident recorded and retained on the video’, selected as Yes then this field will be visible. 

Attachment

  • Allow user to attach files.

Incident Image

  • Allow user to attach and annotate the image.
  1. Reported By Section

   


Fields

Field Explanation

Reporter Type

  • Allow selection from ‘Internal Employee’, ‘Contractor’, ‘External’, ‘Other’, 'Visitor'

Reported By

  • Allow free text entry.

Contact Details

  • Allow free text entry.
  1. Parties Involved in the Incident Section


Fields

Field Explanation

Type

Allow selection from ‘Employee’, ‘Contractor’ and ‘Visitor’. 

Employee Name

Allow free text entry.

Contact Details

Allow free text entry.

Comments

Allow free text entry.

Person Involved Condition

Allow selection from ‘Injured’, ‘Suffered Incident’, ‘Suffered Incident’, ‘Suffered Illness’, ‘Fatality’, and ‘Other’.   

Level of Treatment

Allow selection from ‘First Aid’, ‘Medical Treatment (General Practitioner)’, ‘Medical Treatment (Special Practitioner)’, ‘Hospitalisation’ 

  1. Investigation Team Section



Fields

Field Explanation

Investigation Team Required?

  • Allow user to specify whether an investigation team will be required

Investigator

Allows selection from Users and Groups, this field is automatically set based on the Site / Facility. 


The Investigator is assigned to the Investigation step of the Workflow

Approver

Allows selection from Users and Groups


The Approver is assigned to the Approval step of the Workflow

Verifier

Allows selection from Users and Groups


The Verifier is assigned to the Verify step of the Workflow

Internal Team Member

  • Allow selection from all available users in the system

External Team Member

  • Allow free text entry

Incident Confidential?

  • Displayed if ‘Investigation Team Required?’ is set. 

Incident Record Visible to

  • Displayed if ‘Incident Confidential?’ is set. 

  • Allow selection from all available users in the system .  

  • Incident shall only be visible to the selected users in this field, the assigned users of the incident and Super Users.
  1. Injuries/Illness Details Section



Fields

Field Explanation

Show Body Map

  • Allow user to specify whether the injuries shall be displayed on an image.
  1. Body Map Section





Fields

Field Explanation

Markup

  • Shall display a body map.

  • Allow user to add markup to the body map.


  1. Person Information Section

       

Fields

Field Explanation

Employment Type

  • Allow selection from ‘Internal Employee’, ‘Contractor’, ‘External’, 'Visitor'

Name

  • Allow free text entry.

Job Title

  • Allow free text entry.

Contracting Company

  • Allow free text entry.

Date Hired

  • Allow selection of a date from calendar.

Date of Birth

  • Allow selection of a date from calendar.

Gender

  • Allow selection from ‘Male’ and ‘Female’

Employee ID#

  • Allow free text entry.

Address

  • Allow free text entry.

Phone #1

  • Allow free text entry.

Phone#2

  • Allow free text entry.

Email

  • Allow free text entry.


  1. Injury Details section



Field

Field Explanation

Classification

Allow selection from Injury, Skin Disorder, Respiratory Condition, Poisoning, Hearing Loss and Other

Mechanism of Injury

     Allow selection from:

    • Falls from a height
    • Falls on the same level (including trips and slips)
    • Hitting objects with a part of the body
    • Exposure to mechanical vibration
    • Being hit by moving objects
    • Exposure to sharp sudden sound
    • Long term exposure to sounds
    • Exposure to variations in pressure (other than sound)
    • Repetitive movement with low muscle loading
    • Other muscular stress
    • Contact with electricity
    • Contact or exposure to heat and cold
    • Exposure to radiation
    • Single contact with chemical or substance (excludes insect and spider bites and stings)
    • Long term contact with chemical or substance
    • Other contact with chemical or substance (includes insect and spider bites and stings)
    • Contact with, or exposure to, biological factors
    • Exposure to mental stress factors
    • Slide or cave-in
    • Vehicle accident
    • Other and multiple mechanisms of injury
    • Unspecified mechanisms of injury


Type

  • Allow selection from:
    • Fractures (excluding of vertebral column)
    • Fracture of vertebral column with or without mention of spinal cord lesion
    • Dislocations
    • Sprains and strains of joints and adjacent muscles (include acute trauma sprains and
    • Intracranial injury, including concussion
    • Internal injury of chest abdomen and pelvis
    • Traumatic amputation, including enucleation of eye (loss of eyeball)
    • Open wound not involving traumatic amputation
    • Superficial injury
    • Contusion with intact skin surface and crushing injury, excluding those with fracture
    • Foreign body on external eye, in ear or nose or in respiratory, digestive or reproduc
    • Burns
    • Injuries to nerves and spinal cord without evidence of spinal bone injury
    • Poisoning and toxic effects of substances
    • Effects of weather, exposure, air pressure and other external causes not elsewhere cl
    • ectrocution)
    • Multiple injuries (only to be used where no principal injury can be identified)
    • Damage to artificial aids
    • Other and unspecified injuries
    • Deafness
    • Eye disorders (non-traumatic)
    • Other diseases of the nervous system and sense organs
    • Disorders of muscle, tendons and other soft tissues (includes synovitis, tenosynoviti
    • Other diseases of the musculoskeletal system and connective tissue
    • Dermatitis and other eczema
    • Other diseases of skin and subcutaneous tissue
    • Hernia
    • Other diseases of the digestive system
    • Infectious and parasitic diseases
    • Diseases of the respiratory system (include asthma, legionnaires disease, asbestosis,
    • Diseases of the circulatory system (include heart disease, hypertension, hypotension,
    • Cancers and other neoplasms
    • Mental disorders
    • Other diseases


Severity

Allow selection from Disease, Fatality, First Aid, Medical Treatment and Other.

Bodily Location

  • Allow selection from:
    • Eye
    • Ear
    • Face
    • Head (other than eye, ear and face)
    • Neck
    • Back
    • Trunk (other than back and excluding
    • Shoulders and arms
    • Hands and fingers
    • Hips and legs
    • Feet and toes
    • Internal organs (located in the trun
    • Multiple locations (more than one of
    • General and unspecified locations

Side

Allow selection from Left, Right, Lower, Upper, Second, Third, Fourth.

Type of Contact

Allow selection from Caught between, Chemical, Cold environment, Cold Surface, Electricity, Mobile equipment and Noise.

Source of Contact

Allow selection from Movement, Buildings / Structures, Doors and Handling of material/equipment.

How did the injury occur

Allow free text entry.

What was the person doing at a time?

Allow free text entry

What happened unexpectedly?

Allow free text entry

How exactly was the injury or illness sustained?

Allow free text entry

Was the incident caused by a Hazard? 

Allow selection from Yes or No

CREATE HAZARD

Creates a record in the Hazard Module

Did the Incident cause damage property?

Allow selection from Yes or No

What property was damaged and how?

Allow free text entry if the selection above is Yes

What immediate or temporary controls were implemented at the time?

Allow free text entry

Was there any additional loss or damage?

Allow free text entry

 What additional loss or damage was there?

Allow free text entry if the selection above is Yes

Did this situation have the potential to harm the environment?

Allow selection from Yes or No

How could the situation have potentially harmed the environment?

Allow free text entry if selection above is Yes



  1. Treatment Details section







Field

Field Explanation

Name of physician or other health care professional

  • Allow free text entry.

Treatment conducted in another Facility

  • Allow selection from 'Yes' or 'No'.

Was employee hospitalized?

  • Allow selection from 'Yes' or 'No'.

Was employee treated in an emergency room?

  • Allow selection from 'Yes' or 'No'.

Absence from Work?

  • Allow user to specify whether there was any absence from work.

Facility

  • Displayed if ‘Was employee treated in an emergency room?’ is set to ‘Yes’. 

  • Allow free text entry.

Address

  • Displayed if ‘Was employee treated in an emergency room?’ is set to ‘Yes’. 

  • Allow free text entry.

Job Transfer/Restriction?

  • Allow user to specify whether there was any Job Transfer or Restrictions



  1. Environmental Incident section



Field

Field Explanation

Environment Incident Type

  • Allow selection from Breach of license condition, Chemical spill, Damage to culture heritage internal area, Excessive noise, excessive vegetation clearance or damage, fauna injury, fire explosion, fuel spill, management of wastes, protected vegetation damage, uncontrolled air emission, water release (muddy, contaminated).

Agencies Involved

  • Allow selection from EPA, Fire Authority, Other, Police, RSPCA, Water Authoring.

Effects

  • Allow selection from Archaeology, heritage or cultural issue; Contamination of land,;Controlled and uncontrolled discharges to water; controlled and uncontrolled emissions to atmosphere; effects on the natural environment; legal; Noise,dust vibration and odour; Other(General environment and social effects); public/media; solids and other wastes; use of land, water, fuels and energy, and other natural resources.

Reports Required

  • Allow selection from Option 1, Option 2, Option 3.

Amount of substance

  • Allow free text entry.

Unit of substance

  • Allow selection from these units cl, g, ml, cm, ghz, mm, cu cm, gl, psi, cu ft, hz, pa, cu inch, inch, oz, cu m, kg, radians, cu mm, khz, ton, deg c, mg, %, deg f, m, each, fl oz, mhz, ft, micron.

Incident Duration (hrs)

  • Allow free text entry.

Cleanup (hrs)

  • Allow free text entry.


  1. Vehicle Incident section



Field

Field Explanation

Registration Number

  • Allow free text entry.

Vehicle Incident Type

  • Allow selection from single car, multi car.

Vehicle Type

  • Allow selection from Personal Car, Company Car. 

Additional Details

  • Allow free text entry.


  1. Witness information section



Field

Field Explanation

Type

  • Allow selection from Contractor, External, Internal Employee and Other.

Name

  • Allow free text entry.

Contact Details

  • Allow free text entry.

Comments

  • Allow free text entry.

Statement

  • Allow free text entry.


  1. Incident Impact section



Field

Field Explanation

Incident Severity

  • Allow selection from Catastrophic, Extreme, High and Low

Potential Breach of Safety Rules

  • Allow selection from Yes or No

Is this Incident Reportable

  • Allow selection from Yes or No

Conduct Risk Assessment

  • Allow user to specify whether Risk Assessment is required or not.


  1. Sequence of Event section


Field

Field Explanation

Date and Time

  • Allow user to specify a date and time.

Who

  • Allow free text entry.

What 

  • Allow free text entry.

Why

  • Allow free text entry.


  1. Incident Cause section




Field

Field Explanation

Has Incident Cause been determined?

  • Allow user to determine if the incident cause has been determined

Attachments

  • Allow user to attach a file.


Immediate Cause

  • Allow user to select multiple values from the following drill down options. Displayed if Has incident Cause been determined? is set
  • The available options can be summed up in the table below

Personal : Body position : Ascending/Descending

Personal : Improper use of PPE

Environment : Inadequate ventilation

Personal : Body position : Eyes of path

Personal : Operating or working at unsafe speed

Environment : Poor housekeeping

Personal : Body position : Line of fire

Equipment : Defective tools or equipment

Environment : Radiation exposure

Personal : Body position : Grip/force

Equipment : Hazard identification inadequate or absent

Organisation : Inadequate engineering

Personal : Body position : Posture

Equipment : Improper or defective PPE

Organisation : Inadequate leadership or supervision

Personal : Body position : Pushing & Pulling

Equipment : Inadequate protective mechanisms or guards

Organisation : Inadequate purchasing

Personal : Failure to follow confined space procedure

Equipment : Toxic materials

Organisation : Inadequate rules

Personal : Failure to follow standard operating procedure

Equipment : Tool or equipment not available or inadequate

Organisation : Inadequate tools or equipment

Personal : Failure to warn

Environment : Air contaminants

Organisation : Inadequate work standards

Personal : Failure to wear PPE

Environment : Excessive noise

Organisation : Lack of communication

Personal : Improper use of equipment

Environment : Inadequate illumination


Personal : Improper use of hand tools

Environment : Improper arrangement of materials and equipment







Secondary Cause

  • Allow user to select multiple values from the Immediate Causes list of options. 

  • Displayed if Has incident Cause been determined? is set

Additional Details

  • Allow free text entry.

  • Displayed if Has incident Cause been determined? is set

Lessons Learnt

  • Allow free text entry.

  • Displayed if Has incident Cause been determined? is set


  1. Action Plan section






Field

Field Explanation

Actions Required?

  • Allow user to determine if the incident cause has been determined

ACTION PLAN 

  • A button that triggers the action dialog to allow planning actions.

START ALL ACTION

  • A button that allows starting all planned actions.


  1. Cost



Field

Field Explanation

Item

  • Free text field. Multiple Items can be specified.

Cost

  • Currency field. For each item specified, a cost can be specified.


  1. Verification



Field

Field Explanation

Incident actions completed as planned

  • Allow selection from Yes or No.

Additional Details

  • Allow free text entry.